The existing CAD designs could not be used by other departments, especially customer facing channels. The 3D models would also need to be optimized if they are to be displayed on the main company site directed for customers, or other wholesale e-commerce sites

Sharp faced several challenges as they had a non-existent 3D workflow and were sharing files through various platforms such as snaps, Dropbox, PowerPoint, and emails. Sharp was looking for a single platform for sharing and feedback processes

The company had issues with storytelling not being interactive and wanted innovative. They were searching for a solution that would create product presentations that customers could interact with

Vectary addressed these challenges by becoming the single source of information, allowing collaboration through in-project comments and one link sharing in emails, or embedding on the web

Adding the novelty of using Augmented Reality (AR) also increased the time the users interacted with the product. It also gave the company the competitive edge and brand attraction

Setting up an effective workflow for multiple departments to use was the key initiative. Together with the Vectary success manager, Sharp had implemented various features and functionalities that save time, use an organized approach and are easy to use:‍
• organization in workspaces and folders per department
• seat management and access rights to various projects
• security measures for project safe keeping

Vectary has also provided onboarding sessions and guidance to the in-house designers on optimization capabilities, design features and interactive options

• 85% faster feedback process
• Improved customer retention - time on site
• NPS by better and interactive product presentation.

Vectary also improved team collaboration, cross-department sharing, and other relevant areas by becoming the 3D hub, always being up to date, allowing comments directly on the product, and tagging specific people to notify a collaborator immediately